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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Hat fits! Used only once so far for fishing.
Made heel pain worse
The site easy to navigate and checkout was quick!
Easy to order online. Good product.
I'll NEVER shop anywhere else for sporting goods, softball pants, soccer & softball socks, practice clothing or anything sports related item! Epic Sports is literally a one stop shop. I've told at least 2 dozen other sports parents & coaches about Epic Sports and they feel the same as I do.
Selection, price, & delivery were excellent.
Everything I purchased for My Grandsons have been Good...
Only thing is I had to Pay for Postage...
Highly recommend. Fair pricing for a great shirt!
The balls were a little smaller than expected but they worked Thanks
Everything was great except for the shipping. I recall paying for expedited shipping but didn't receive my products until the last day quoted. This has happened a couple of times now.
Everything fine. Thank you..
Great cloths well worth buying
Good prices good service
Great prices; excellent service!
It is difficult to navigate being taken from one spot to another
Will be checking Epic Sports as kids just want to play all the sports. Great prices!
Very good service and delivery.
When I ordered the product your website said it was in stock. Then a day later I recieved an email saying that it was out of stock. So I had to substitute another product (actually 10 shirts). When they finally arrived one of the large shirts was actually a medium shirt with a large tag on it (it was easy to tell because I had other large shirts in the order and this one was significantly smaller). I contacted customer service and they took a month to contact me back. Now they say they can do nothing about it. Horrible customer service!
Great selection, quick delivery and good prices. The only thing I would have liked is a white visor that I was told was out of stock with possibly not being restocked. Thanks
Very good! Great service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!