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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Needed something to put all our basketball and other balls on. Fits nicely in the garage. Easy for kiddos to access balls.
GREAT PRODUCTS AT COMPETITIVE PRICES A+++ FROM A GREAT TEAM
Product was what was needed.
My experience with Epic was Epic. I've passed the company website to my team mates, and will be ordering for myself again.
Very affordable options with above average quality.
Great quality products for a reasonable price; they shipped/received earlier than expected. I'm pleased...Customer service reminded me of what i had in cart so that i can complete my order. (Ordering for the Deacon Board of our church for father's day gifts.)
I can beat this deal with a stick.
I will be ordering more from this company soon...
Thank you so much for your time and consideration...
Great product and true to size.
Could not get the colors I wanted in my size
Found the exact hat I was looking for!
Was pleasantly surprised by the quality of the baseball pants I ordered based on the price. Would highly recommend to others.
Great deals. Have shared this site with friends
Everything was shipped and delivered as noted, Quality and customer service wasa as expecteded. Thank You
Ray
Fast shipping and tracking info. Product arrived as described.
I ordered belts for my sons tiny tots team and the neon green were perfect!
Overall shipment was great except two items were the wrong size. Instead of adult XL they sent youth XL.
The supplier my order came from didn't ship the product until after the estimated delivery date. I had called customer service and my order was processed and shipped within a day. Customer service was a great help.
Quick Delivery!
Everything went very well with no issues.
Always great products and services.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!