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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great choice of sports apparel
Everything was fine. Availability was low and so prices were higher than in the past.
I purchased these for use at Camp and since Camp does not begin until next week, I do not know how they will preform or hold up. Therefore I cannot really comment on the product other than they look like they should do all right.
I have placed several orders with Epic Sports and they consistently provide excellent service and products.
Response from Customer Service was slow. Shipping was very slow.
Web browsing products is not the most user friendly experience.
Very Great
The product picture and description of what I needed and ordered was not what I received at time of delivery. Very disappointing!
Easy and straight forward.
Good quality socks.
Unbelievable turnaround time... i ordered on Tuesday and had them Thursday!
Nice shirts thank you!
I wish that there was a price break when you order hundreds of shirts at a time
The products were great, fit the need for what we wanted
Could not believe the price of such good Quality products
Everything on time and right but the website needs to be easier to browse through.
Quality of the material seems good. Wish it was made in the USA and not China.
The prices were unbeatable and quality of shirts I purchased was excellent. Recieved my purchases about a week after ordered. Definitley will be ordering again.
Absolutely great
Great as always will continue to buy from EPIC.
I ordered hats for embroidery for Father's Day. But after ordering wanted to change the shipping address on one product since it was going to take much longer to deliver. Even though it was still in production but hadn't shown any chance of shipping it was impossible to change the address.since there was a delay, we have not received the hat in my possession. It's having to be 3rd party shipped...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!