
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I paid extra to have the products delivered within 3-4 days, they didn't arrive until the following week. I called to enquire on the extended delivery time & to ask for a refund on the extra amount I paid, was told no. I usually like to purchase our sports great from Epic, when I can.
Uhruyututgdruyuoitt
Love the style and texture. Great price as well!
I bought both a tether-ball and some shorts. Both were of great quality and value.
Easy to use site.
I received my order before the scheduled delivery date which is always a plus!
My order came within 4 days and looks the same as descried. 10/10
Easy to find what I was looking for and nice selection
Well be making an order soon
Excellent prices and speedy delivery
So happy with your products and the prices are amazing!
I rated my overall shopping experience a 5star very easy to shop around. I also didnt have to contact customer service for any delivery issues which was great. Overall delivery time and price pretty satisfying.Appriciate you guys
Very fast delivery very affordable on a budget
Great prices, unique products.
Very easy to use your site
Quick delivery, good price for a quality product.
The quality was good, great price & shipped quickly
Did a good job. Affordable and timely with the product and delivery.
Great appearal, great prices, extremely good customer service. I'm truly satisfied. Please keep me updated on new appearal
Great basketball socks
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!