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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The 11" Soft balls arrived on time and season has started, they work great! I have in in prior years recommend you to other Coaches! Thank you!
Was missing a jersey. They apparently printed 2white jerseys as opposed to a white and black jersey. Contacted customer support and they immediately got to work. Arrived quickly. Thank you
Needed new hat, old ones worn out. Most sites have caps not hats. Reasonable prices and fast shipping. Great deal!
As expensive as these Richardson caps are, care should be taken by Epic to ensure that they arrive without dirt on them - heavily suggest packing in plastic bag. Due to time frame, had no choice but to try to clean them up as much as possible. This isn't the first time I've had this issue. Please handle more carefully!
Got my items sooner than originally expected shipping. Great prices and products! So many options. Only flaw is i didn't find the jersey I was getting in youth sizes.
The shirt I ordered the neck lines were too wide. So it looks when you wear the shirt the neckline is sagging. I would not purchase this product again.
Reasonable priced items, good communication and quick delivery. Quality is okay. Will definitely buy items again from them.
Not the material I expected. Would I purchase again IDK. The price was good but you get what you pay for I guess that is why it was on sale.
Super unexpected low prices! Fast shipping, I'll be back! Surprised that a sports store had uniforms for work
The ordering process for customization of the hats I ordered was misleading. I ordered 5 hats and only received 2 hats that had the custom graphic on them that I wanted. I emailed a representative at Epic Sports and they said that, and I am paraphrasing here, it wasn't their fault and that if I wanted, I could PAY SHIPPING ON MY OWN to return the hats that I didn't want - which would be more than the total price of the 3 hats! I will not be ordering anymore customized items from Epic sports ever.
Items were as described. They were deliverer on time. The price is always competitive and I love that.
Good quality merchandise. Affordable only thing that bothers is the cost of shipping especially on standard delivery
My experience with Epic Sports has been great. They provided easy access to order what I need. They also continue to follow-up to ensure that my order is received. I will continue to use them for the equipment that I need as a volleyball official. Great job Epic Sports.
I had a large order and it was great. I had to reach out to customer service one time and they were extremely responsive. I only had 1 problem and that is that one of my girls got the same exact jersey twice when she is supposed to have 2 different designs.
2nd time ordering
1st order was Great!
Tried some other items so I can check the sizing. Received a few white items with stains on them Other then that everything else was received & all clothes looked Great!
Glad we found this site
Epic Sports offers fast delivery of a wide variety of sports related items, mostly clothing. I have ordered several of times with no issues.
Epic Sports offers a myriad of merchandise items at terrific prices. Placing online orders is easy and user-intuitive. I greatly appreciate the current inventory data that is provided for all sizes/colors. While orders are processed quickly, the cheapest boxes and packaging are used. EVERY SHIPMENT I HAVE RECEIVED from Epic Sports comes in a DAMAGED and OPEN BOX with sloppy/cheap packing tape. Considering the pricey shipping costs customers have to pay, we should be receiving container boxes that are durable and taped up properly so contents are shipped safely and received intact. Customer service is non-existent/lousy. Inquiries are processed using online forms which are not user-friendly. Calls do not get answered--only voicemails can be left with no response for 1-2 days.
Great product, great price, fast delivery. Very happy with my choices for our sailing race crew. Thanks again
Design online was easy. The product seems very nice. Delivery was faster than I had expected. I will use them again.
I got what I wanted, all good. The delivery met expectation. I hate these follow up surveys. Please stop them
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!