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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I absolutely love epic sports
Nice quick
All was great!
Always easy to order from
Excellent
Easy
Loved the quality of the pullovers I ordered. Finding them on the website was easy and shipping was quick.
Shipping only showed a few options. I needed in a couple days. Was made to pay almost $30 to get. Very unreasonable.
Quality product at amazing prices
Overall great experience and great customer service
The size is too large and I would like to exchange my products for a different size.
The order took a while to arrive, 2 of the selections were winter weight and not summer light weight pants. I will be checking for more lightweight athletic pants soon.
Prices were good and a nice variety of choices.
Shipping policy should be revisited, especially delivery time. Ordered from other companies and received items faster. Just an observation.
Good value but sometimes a little slow on getting products. Sometimes the stock is not available on certain items as well.
- A little difficult to toggle back & forth between web pages.
- Shirt quality was uneven. Some brands were obviously better quality than others.
Easy to use everything was great!
They were very helpful and fulfilled my issues.
The XL I ordered was way too big - I cannot wear it. The color that was portrayed on the picture was nothing like the real color. I was expecting a green skirt but I received a neon colored one. I would still have worn it if it had fit, but it falls off me, even though I always buy a XL in everything else.
So easy and user friendly! Thanks for making it happen without complications. Other companies should take some notes from you guys.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!