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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Experience. Was good. Shipping a lil. High. But good.
Products came small, need to return/exchange for a larger size.
Quick, easy and satisfactory
Good variety of choices
Great product
I ordered some shorts for my son but they were the wrong size and I would like to know can they be exchanged? Finally they were too thin.
Almost all the hats were excellent the only one I have is she with is the camouflage patriotic, that one was too small. Bummer
Great price and very satisfied
Always great prices and fast shipping!
Product was great and great delivery time
It was nice, and easy to find what I wanted. And the size was available. Good experience good product just too small, and not sure if I'm able to still exchange for a bigger size
Reasonably priced, good brands, quality clothes for growing boys who prefer to wear sports type shirts/shorts. Always received earlier than expected.
Estimated arrival date was actual ship date. When I inquired it was at there was not an issue. It will make me rethink ordering here again.
Satisfied with purchase.
Great selection, easy website
I love that they emailed me along the way telling me how long it would be in the expected delivery date that was very nice love the product it's very good quality love the embroidery love their selection I would definitely use them again
I really like the prices and the material is great. Have purchased from epic before and will purchase from them again.
Way to small
I have a 30 year old son who is severely intellectually handicapped. The shorts I ordered were perfect for helping with my ability to take care of him. Thank you!
EASY - THUMBS UP!
Great shopping experience. Arrived sooner than expected which was even better!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!