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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The closeouts are full of great finds - quality gear at rock bottom prices. And the no minimum purchase requirement means I can actually take advantage of it!
Web site is very user friendly...have a great selection.
Items, delivery, came as expected.
Went smoothly and received items very quickly.
Always have great service when dealing with you i will be ordering more items as we move forward
My over all experience was great I've been ordering from yall for a few years and always comes on time. Down side I did reccomend so one to yall and they have yet to receive anything
It was easy and like the options
Everything is great about the shirts, except they run a little small.
Great polo for an awesome price.
Overall experience was excellent. Price was good, delivery was quick, and product was great. Thank You!
Easy to use and great price for inexpensive team shirts.
Very good website experience and quality of product.
Good quality products at low prices
Great prices!
Excellent Service. Product was shipped quickly
Still waiting on most of my order. I only recieved 1 out of 6 of my items that i order. I was given to delivery dates the first came on time the second date came and went without notice that it wasn't coming. A few days later i recieved an email that said it was delayed. I contacted customer service and the gentlemen looked into my order and help but still no shipment date or merchandise. Frustrating as i coach a girls travel softball team and need these items. Almost a month has gone by
We are very happy with the shirts and socks we purchased for our HS soccer team. All were great quality and shipping was quick.
I am satisfied with my order
Overall experience was ok!.Shipping time was terrible!.I didn't receive my order till about a month later after purchasing. But after I sent an email stating my concern it was immediately shipped out and the shirts are awesome.Great quality and fantastic price!
Good quick delivery, shirts are of very good quality.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!