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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great transaction, fast delivery.
Easy to do.
Easy to order. Fast process.
Very good prices for basic but quality items.
Order came direct from Royal apparel. Fast Delivery in less than a week.
Excellent products and service!
The quality and prices are outstanding
Shipping takes too long. Great products
Took forever to get it. Epic has great prices but sometimes it takes an eternity to receive products. Sometimes longer than the advertised time.
Easy to shop, delivery times are a bit longer than others but worth the wait.
Great layout...great
Size and colors were in stock. Overall good shopping experience.
Great shirts - Great price
Very happy with everything I have got from Epic
My son had outgrown ALL of his shorts by this summer, so Epic Sports was a great place to stock up. He lives in soccer shorts and with these prices, we were able to get everything he needed. And he still had enough money to order a kit that came with matching shirt, shorts, and socks. He wears these clothes everyday and they are holding up great.
Customer service is good and respond to my email questions very promptly. But it took too long to fill the order, almost a month not until I sent the inquiry
Very easy and low pricing. I'll be back! I'll be buying more hats in the future! They seem to hold up well so far!
Shipping is higher than any other company I order from
Great quality. Perfect for the camp we made the summer. Kids and parents were thrilled!
Quick shipping and great service
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!