Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Good price, quick shipping. Another positive experience with Epic.
It was a quick and easy transaction. The description of the item was great and i am very pleased.
Really pleased with my customized sleeveless jacket and would not hesitate to do business with Epic again!
We always receive our orders on time or before their estimated arrival date.
I am very satisfied with my order. It arrived quickly after processing and all pieces were accounted for.
Great product and price... shipping was a little more expensive than i wanted
Great products at a good deal! Team is very happy...
1st year as a coach and was looking to purchase soccer uniforms for our team. I called to order and the woman who took my order was very helpful. She also made excellent recommendations, such as getting the numbers pressed. I also needed the jerseys in 2-3 weeks because the season was going to start. I paid the extra charge and ithe jerseys made it before the start of the season! The shorts, socks, and jerseys looked great! The parents couldn't believe the price because of the quality of the uniform (expected to pay higher). My daughter's uniform has lasted through many outdoor and indoor sessions and the jersey looks like the first day she wore it! Definitely will order through Epic Sports again!
I had a good experience with this site. Had a minor problem with an order (but has to be put in context as it was a very large order. Pleased over all and would recommend.
Is a company I trust to deliver our baseball team the durable products, always as stated in description in website.
Great service, fast shipping. Boys loved the uniforms!
Very satisfied with my service from Epic Sports had to call back after I ordered my products to confirm with them that I purchased the correct product never on hold very excellent customer service and extremely prompt delivery Thanks epicsports I will absolutely definitely use you again for any of my future softball or any sports needs Thanks Josh
Ordering was easy, delivery was on time
I actually forgot what I ordered from the company, but I think it was some jerseys and shorts that are no longer made
Fast Shipping! Excellent Product! Thank you Epic Sports!
Great prices, fast service. Products delivered were exactly as described and fit our needs perfectly. I will definitely order from EpicSports again.
They have such a wide variety so that I can almost always find what I need. And since I buy for the entire league and the referees, the great pricing sure helps out a lot.
The wrong socks were shipped. When I agreed to meet the timeline to ship the socks back with proof that the socks shipped. It still took the company too long to return me the right socks. I needed the socks by a certain deadline and that wasn't met because of your staff. I am not seeking a discount. I am just simply not going to order through you all anymore. I should be no loss to you all because you have plenty of clients. Thank you.
The uniforms are of a great quality and it got to us in a good amount of time. I will definitely order again.
I was very pleased with the customer service I received -- clothing was good quality fabric -- Thank You
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!
Frankly we’re confused, we show you’ve only placed 1-order for 15-small soccer balls…. Not Socks?
We’ve never received a complaint call from you or shipped you a replacement order (for sending the wrong socks).
Are you sure you didn’t order the SOCKS from someone else?... because you didn’t order them from us and we delivered the soccer balls 1-day ahead of the scheduled delivery date.