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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Each and every time I have used Epic Sports, the service has been exceptional. I would definitely recommend them to anyone looking for sports uniforms.
Product was well made and exceeded my expectations- great value
I ordered these soccer balls for my league. They are a good quality ball for the price. Erik, my sales rep was very helpful as always.
EpicSports provides our program with quality equipment at a great price.
Thank you so much for being there for us.
Was very pleased with the speed at which I received my shipment and it was accurate.
My order was taken and processed easily, the shipment came to Canada rather fast and the quality of the numbered jerseys where great.
Very good place to get soccer gear. Great selection and awesome prices.
Product arrived on time and was of excellent quality. I would order from them again.
We have a JV and Varsity soccer team that ranges from 7th grade thru 12th, so we needed socks that were decent price, felt comfortable to wear, had all our foot sizes covered, and matched in color. These black socks fit our requirements and looked great. Thank you!
I have worked with Mitch in the past for some special hats that one of my client likes. He has been very prompt, professional and helpful to me.
Had an issue with an item, and they had a new one shipped out same day! Thanks for the great service!
I always make it a habit to check with Epic when making a sports related purchase.
I've been using Epic Sports for a few years now any have never had a issue with any of my purchases.
They help me place my order gave me a great description on what I was getting and they shipped it to me just in time for our season. Great customer service.
Epic Sports is a very reliable. I've been using them for several years and have found them to be good.
Sizes was not up to par. And just got stuck with the because of the refund policy. I was sent jerseys for my youth program that you couldn't put on a teddy bear!
Everything I needed for my daughters & son sports through high school years and travel ball football, basketball & volleyball, softball was always there when I ordered any items. They were quick in delivering my order. Their prices were amazing especially on softball pants which I ordered like 7 pairs. I was very please with everything. I will still continue to shop there. Still to this day my daughter still has her softball pants and is now in college. Great quality material. Thanks EpicSports.
Items get shipped quickly and are delivered must sooner than promised. I always get the correct items that are in perfect condition.
I have ordered from EpicSports several times when I need things in a timely manner. Shipping is fast and prices are fair. Thanks for making it easy to get the things we need!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!