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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I have ordered for both of my football and basketball teams, and couldn't be more happier
I can always cont on Epic Sports to have quality products, the best prices, and excellent service. When I think soccer gear, I think Epic Sports!
First time using Epic Sports and loved it. Bought a piece that had glass in it. Well, when the piece arrived it had a small chip in it (which happens when glass is shipped). I merely called them up and sent of picture of the damaged piece and they shipped me out a brand new one (with no chips). Great company that replaced my damaged piece and wasn't a problem at all. I WILL be doing business with them again.
Used to be my go to.
Took a vacation from this site due to horrific experience.
Made a recent small order.
Unfortunately the website only offered a choice of left or right for the glovemate palm guard I ordered. Didnt specify hand you wear it on (my guess) or hand you throw with (epic sports guess).
Wasnt worth it on an $9 item.
So I gave it away to a lefty and ordered from a different site that provided the same product, at a slightly lower price once shipping was factored in.
Ill use them again if I see an outstanding bargain. But no longer my go to.
Quick and easy to order on-line! Check out product description and products are of good quality!
Epic Sports is a great place to find bargain sports clothes and equipment, so I've become a loyal customer. But because the sizing information is often inaccurate, I only shop in the clearance section -- so I'll be able to donate anything I can't use without feeling any financial bite. It's a great place to buy practice soccer balls and nets and field cones.
Our team usually bought a $40 uniform package through our club. By shopping at Epic I got two jerseys, shorts, two pairs of socks and embroidered game bags for the same price.
I have told a lot of people about the site and everyone is happy.
Very smooth transaction - professional service. Will surely buy again from Epic Sports.
I really like the features where you can get free printing in the back of the jerseys, also if you need them faster you are able to select a few different options. It's al well explained, no surprises. Good job!
Great prices, fast delivery, daughter loved everything, extremely satisfied. Great job.
I ordered shirts for my drag racing team. Great selection and the website was easy to use. Price of the shirts was very reasonable and the quality of the shirts was top notch. Look forward to doing business with EpicSports again!
Socks were ordered for a girls basketball team. They all loved the socks with their numbers on! Excellent quality... Excellent service!
The website was easy to use. Great products. Great prices. Great shipping. Thanks!
I've found Epic to be very courteous and helpful. They recommended alternatives when my choices were out of stock. On those occasions the alternatives were even less money. The gear I've ordered came quickly, without delay. Steven, who helped me was great.
Everything was as advertised and arrived on time. Will be doing repeat business.
Always a great customer service experience at Epic Sports!
I had a great experience with ordering the cardigans and received them. But after a few washings and drying them, they started to get smaller and shorter. I love the softness and the feel of the material. I contacted Epic Sports and they did back to me and said that they had not complaints of that happening. So I still wear them but wish that the length was what they were.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!