On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping is to high! I gave a low star to price due to shipping being more than I paid for the item!
Okay as far as shopping on line goes
I received all my order in a timely manner, Thank you
This was a birthday gift ordered at the last minute. Due to my pate timing of this purchase, the estimated delivery time would have gotten it here a couple of days after the birthday. I could have paid for expedited shipping but chose not to as it was not a big deal. The package arrived a couple of days BEFORE the birthday and was exactly what she wanted. Thanks!
Nice product and good price
Great prices, just hate to pay shipping.
I love it!
Never purchased from Epic Sports before this. Easy to order, delivery timely and item just what I expected.
Beautiful merchandise! Very happy with my purchase. I could not believe they had exactly what I was looking for. And for such a low price despite being of the best quality. Great customer service.
My order of two white shirts arrived with dark marks around the seam beneath the armpit area. I contacted the customer service and they asked me to wash it and see if those marks comes off. It was not ideal after I washed it. Hope they can pay attention to detail when they deliver the package.
Came in separate shipments, but on time!
Great product.Delivered earlier than I expected which was very nice.o
Items were fine and the price was great. The shipping was costly and slow. I guess Amazon has spoiled me.
Great product. Fast delivery
They worked hard to get me the product I ordered by sending me emails. I would order from them again.
Like the product for my ball players
Great prices, good selection...wish shipments arrived faster
Very friendly help
Awesome
Great gear at a great price
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!