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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Website was easy to navigate and I didn't have any. Problems finding options for what I was looking for.
Got what I bought and quickly
Good found what I wanted quickly, except I wish they had pockets. Otherwise overall great experience.
I didnt like the idea of no Facemask with the helmet.
Comment
Pleasant website with broad item selection and good pricing.
Fast shopping quality product for the price. Boys will look sharp.
I'm new at coaching, so with all the choices available, it can be very overwhelming. Heard about EpicSports from other coaches. So glad I decided to go with EpicSports. Products just as advertised at a very reasonable price. This plus prompt delivery made for a very positive experience.
I called and ordered a pair of shin guards on February 6 and just paid the lowest postage rate. The guards were scheduled to arrive by February 14. I received them on the 9th. Great service and really the lowest prices I have found. I will shop with them again.
Just what we ordered
Site is easy to navigate, prices are fair, shipping was fast and arrived on time, customer service followed up with me before items arrived and after to make sure that I was satisfied, will order again
I ordered a medium baseball jersey. It is too big and has an irregular shape. The sleeves are loose from shoulder to lower elbow where it just hangs there, and the neck hole was very small in comparison to the rest of the shirt. The neck is nearly a choker and uncomfortable.
I'm rolling up the sleeves and I'll tie the shirt off to one side to compensate for the oversized fit. I'll deal with the neck.
I do like the lettering and stitching and color of my shirt.
Great prices
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Great product with great price
I ordered the shirt to determine the size I need so it was just a way to confirm before I order more. The shirt is too small but I know now what size I need and will order accordingly.
Great!
Great products and quick shipping
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!