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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Cheaply made and very thin
Easy to order multiple sizes of the same shirt.
Items as expected & delivered in a timely manner.
Quick and easy
Thought it came with pads guess not but it will work out for the all star game in Round Rock Texas.So the quality is ok and the price was lovely
I luckily found this store, I love it and have bought other items at a much cheaper price than the stores near my neighborhood.
It was a very smooth process. Can't wait to use you all again.
Product I needed delivered quickly
EXCELLENT DEALS!
Socks, belt, and pants are all great quality, but the baseball pants were SOOOOO SMALL! I paid $11 for shipping and wasnt about to mess with the return or have to pay the high shipping cost again on a reorder. I order a size small and they fit my son like a XXS. Normally I would buy baseball pants in store since size vary based on brand, but Navy blue is hard to come by.
Great quality at an affordable rate. Perfect for athletic teams or businesses working on a limited budget.
Fast delivery on product needed product rather quickly and got it in time for our first tournament. Product is very good for the price we paid and does the job.
I order over 40 items and they came in less than a week and even faster than the estimated delivery had stated. The shipping also only cost me 20$ for all of that which is not bad at all! The website had a ton of options for very good prices. Definitely will shop from Epic Sports again!
Overall good experience. A slight delay in receiving the order.
The shirts are very comfortable & the price was awesome
I think this company is a excellent example of a great values and customer service.
Excellent mobile interface and excellent prices!
The quality of the shorts was lower than expected and the sizes were too large across the board
Easy to navigate the website - prices are absolutely the lowest I have ever seen; yet the quality of the baseball cap is excellent - delivery was fast - would purchase other items from this site and would recommend to my friends, as well.
Great product. Fast service
I couldn't have been more pleased with the items, price or time it took to receive my items. My only issue was with the method of shipping. I happen to have an issue where the USPS doesn't provide home delivery, while UPS does, which basically means I have two addresses (a PO box and a physical address). Past deliveries came via UPS while the last, because it came from separate warehouses, were split between USPS and UPS. However, I didn't know that until the items shipped.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!