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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent price, easy to use website, I will be shopping here often!
Good experience received exactly what I ordered very quickly.
Great and easy
Love this site for my dog shirts!
My overall experience was great, I got what I needed at a great price. All I needed was available in the sizes I needed.
Epic Sports shipped order for team uniforms on-time with the right quantities the first time. Prices were excellent. Will do business with them again.
I ordered two beach chairs and later I received an email saying one was back ordered. The money was taken out of my account for both chairs immediately. I contacted EpicSports and placed an order by phone for a different color. The new order was a higher price so the difference was taken out of my account immediately as well. I received only one chair on February 21,2018. I emailed EpicSports and have not gotten a response to the email. I've called 3 times and was on hold for long periods each time. I talked to a Racheal and she said she would email the company that supplies them. I did not hear back from her so I called and left a message. I still didn't hear back from her. This morning I called again and Racheal contacted the company and was told they would ship the other chair. It's very frustrating to keep having to contact the company, waiting on hold and not hearing back about what's going on. When placed on hold you have to listen to annoying chatter and a recording telling you how much longer you have to hold.
Everything went just as planned. Was actually delivered ahead of schedule. I would use them again. Cost was lower than what I found elsewhere.
Fantastic
Great variety and really good prices
Always a great experience, can't beat the prices.
I have used Epic Sports for several years. We are a small Christian School with a limited budget. Epic offers quality products at an affordable price. Their customer service and communication is excellent. The products ordered come in a very timely manner.
Easy to shop and the order arrived 5 days before I was expecting them. I will use again. I'm be interested in using the customized piece but didn't feel it was worth the extra $$.
It has been nice.
Great price and fast shipping.
Placed and order on Feb 10,2018. Ship date was Feb 15.2018. Still no order. Called customer service, said items would be shipped in about 3 days. Still has not arrived. Today is February 26,2018 order status is still "In Progress" New ship date 3/1/18.
VERY POOR SERVICE!
The item was not great. I will return it and try another item.
Everything is as advertised
Thanks
The delivery service was outstanding. For the product to come so quickly, much attention must have been given. I truly appreciate the efforts.
The product was described in thorough detail. This helped in my selection process. I appreciate the attention to detail. The product that was received was as described. I am very satisfied.
I appreciate the honest pricing for shipping and handling. Many other vendors charge an exorbitant amount for shipping and handling.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!