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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I am quite pleased, and appreciative to Epic Sports for the handling of my purchases in such a professional and timely matter. I am certainly hoping my return goes as well...I suspect it will. Thank you.
Broad variety of products. Great quality and prices. Most all of my items were delivered in a timely manner.
Easy to find and order what I was looking for.
Keep up the great work.
Definitely come back when the need arises.
Matt
RoofingAboveAll.com
A great selection of items allowed us to get what we needed in one place for a great price!
Had to make several purchases and pay more money in shipping fees because I didn't know what all came with the item I purchased. If I knew in advance I could have ordered everything at once and saved on shipping fees
Service and product were great.
Great!
Good
This was one of the only sites that did not force me to purchase more than a needed. Fast shipping, excellent product!
Got to me in just a couple of days. I was very impressed with that. Price was great
Love products
Easy navigation on your website - no popups.
One of the helmets has a chip in the top of it. Delivery showed up a week late.
Fast delivery, before the estimate time. Great quality, good price on bulk!
Thank you Epic Sports keep those emails coming!
Coach Leatherland, Lake Wales, Florida
I am really disappointed how big youth medium was
I recieved the product very quickly. Unfortunately I was sent the wrong size, did get refunded. Was told nothing of what to do with the incorrect size I have. Took a couple tries to get ahold of customer service.
Good service, great product
Shipping is too expensive
Cute design
Simple and quick ordering process with product arriving on time and as expected.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!