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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Simple and quick ordering process with product arriving on time and as expected.
Good price for item I needed. Quick easy process
Easy ordering
Awesome prices. Great Selection!
Mobile site is not as functional as the desktop version when requesting printing.
Great service and experience with fast delivery
Always a great selection of products and easy check-out at Epic Sports.
The seams split spilling filling all over after less than 12 days! The quality is very poor.
It was easy shopping
The overall selection process, the price, availability and shipping options were fantastic. Items arrived and were in the exact shape/color/size as advertised.
I have made several purchases through Epic Sports and have been happy with the quality of the jersey's ordered. My most recent purchase was a set of jerseys that I needed a few weeks after placing the order so I selected the 3 day shipping option. The day before they were to be delivered I checked the status of my order and it hadn't been processed yet.
I emailed the customer service department and was told that they had moved their warehouse and office buildings and expected to only be a day or so behind (which to my knowledge would have still pushed my order back to me not receiving it on time). I was not notified of the possible delay to my order until I had contacted them, which is poor customer service. A situation that is known by the company that may delay orders is something that should be made known to EACH that places an order within that period of time. When asking them what can be done to compensate for this, as I had to purchase other jerseys on short notice that were of poor quality from another company, I was told only the expedited shipping cost would be compensated for and nothing else. Being a returning customer and one who has referred others to use this company many times, I'm highly upset at this response.
Socks are great! Order came super fast! Happy customer all around!
Good
Good service and price.
I have always had a good experience with you
Very fast shipping
Great product, pretty quick delivery. Thank you!
I still have not received my order. It said it would be here on February 22nd, today is February 26th.
I clicked the link that says I received the order because thats what I thought I had to do to tell you that I have NOT received it yet.
I have nothing but great experiences with Epic will recommend the company to other softball coaches..
The sizes seemed to be off i.e. The Large's seemed to be more like XL. Also, the descriptions seemed a little misguiding.
However, I knew that this would be trial and error and I am happy with the prices and will be re-ordering in the near future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members