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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I received my volleyballs in a timely manner. Great price, great service as always! I always use Epic sports to order my volleyball gear and equipment. Their prices are competitive and they always have the items that I'm looking for.
I thought the prices and delivery service were outstanding. The qualify of the hats was also good. However, one of the white hats was dirty, marks on the front and side of the hat.
Nc
Great experience, product arrived in just few days, very pleased, will definitely be a repeat customer.
Awesome
Nice t-shirts, better quality than expected at a very low price, will be given as gifts so they are appreciated. Shipped and received very quickly.
GREAT COMPREHENSIVE EXPERIENCE
Quick and easy
It was great. Thank you. The pants were great but the size wasn't what I thought so wanted to see if I was able to exchange for larger size?
When ordering customized hats, I could not see the end product before placing the order. We have always ordered from Epic but this was our first time calling customer service with a problem. The hats we received were incorrect and only have the letter "A" on them opposed to LP. The customer service gentleman was not helpful and basically blamed me for the mistake. They did nothing to help correct this order. I will not order any further items from this company. He was rude and made me feel disrespected.
I like the experience I have with Epic Sports.
I had a very good experience with Epuc Sports.
Easy to find
Great experience. Ordered more from you guys.
Good site to shop. Low prices on merchandise, but high cost of shipping.
14 of 15 pair of softball pants didnt fit correctly. We played switcharoo in order to get girls in the correct sizes. All the pants ran extremely small, while one parent went big and they were actually too big. All parents followed the guidelines of measurements, and none were accurate besides one. I called to see what could be done. All I get is sorry prices are so low that you will have to pay for 3 shipping amounts from $7-15 plus a restocking fee. I will be returning as many as we possibly can besides the Girls sizes.
I have a bad or defective ball never have used because it is defective. Need to return for a replacement.
Very easy. Great selection and prices!
Good Selection of closeout items.
Easy, quick and convenient
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!