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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ordered baseball socks and belt color was perfect. Customized a few hats everything came just as Fine. Delivery was quick. Would recommend.
Very pleased with my order
Convenient service, quality packaging, enjoy the selection of items
The product was fine and met my expectations.
You were cheaper than amazon so you got my business!
Great quality and fast service when I order the products. Very satisfied I will do business with them continuously.
Delivery times on printed items often delayed.
Better to give a later date of delivery and actually deliver sooner,,, than to provide an earlier date for deliver but actual date of delivery is later.
The closeouts are the best deals on the internet, customer service is excellent, and shipping is fast. I probably won't ever buy another jersey anywhere else than Epic.
Epic sports has quick turn around time with orders. Happy with the caps I purchased!
Was able to find what I needed easily on the website.
User friendly. Have had no issues!
Product arrived guickly and in good shape.
Easy
Needed help with an exchange in size and stag was great.
Flawless
AWESOME!
Great price and very quick shipping!
Good experience as always
Epic Sports had exactly what I was looking for and got it to me quicker than I had anticipated.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!