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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices
Fast shipping and product was delivered as ordered. Great job once again.
Great price. Fast delivery.
It's great! It's my favorite rain coat now!
Great experience, easy to shop
The prices are good, the customer service is outstanding and the products arrive quickly. The merchandise is name brand. My first stop when shopping for clients needs.
Super easy to navigate in the website. User friendly.
Price was good, delivery was faster than expected, product was perfect. Many thanks! Will use you again.
The delivery cost was higher than most of my online purchases
Telling all my sports families about Epic Sports
Speedy process
Needed the shirts at a specific time and Epic Sports came through. I will continue to shop through Epic Sports.
Great price, slow delivery. All is fine as long as I order team equipment early.
Love to shop here. Been getting my gear for the last 3 seasons here. Fast and reliable. Cant beat their prices.
Quick and easy shopping and fast delivery and great products.
Good experience.
Shipping cost is high.
I was disappointed that I'm paying $27 in shipping and still don't have a guarantee that my order will be here in time for our tournament.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!