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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The prices are good unless you have problem and they won't correct it. We paid for 6 hats that say "A" instead of our team name. I called the day they arrived and the customer service rep was rude. He basically said it was my fault and I agreed when I ordered them that I could not exchange them. We are finished ordering form Epic. I have never been treated this way with any other sports goods company.
No issues placing order. This was along with a good price. To me the customer service is much more important then price.
Good deal
Absolutely excellent 5 star service. Quality and accuracy of order super!
Customer Service contacted me to verify that billing and shipping addresses were different, to make sure there was no fraudulent activity with my credit card. Glad to know that they review and verify when necessary. Delivery was quick, too.
Found the needed items at a competitive price.
Good prices, quick service, only a little high shipping charges!
Great products at great value
Very happy with my order!
Good shopping experience. Great price!
Great service, will use again!
Always efficient...good value
Shipped way earlier than inspected, great!
Excellent prices, quick delivery. However the wrong size was delivered and I have sent 2 emails regarding it and still have no idea how to proceed with getting the correct size.
I ordered some jerseys for my team. A week and a half after ordering, the jerseys had not been shipped out and had an ETA of almost 2 weeks later... So I called to cancel the order and EpicSports charged me 20% restocking fee. I will never do business with them again.
Site is user friendly. Good equipment descriptions.
I ordered baseball jerseys the medium sized jerseys that I ordered are a total different Jersey than the small and the large that I ordered. Eye contact customer service I spoke to Christina she said she was going to look into it that I needed to send their pictures of the five jerseys that were wrong so I did and I'm still waiting I'm still waiting for the response to see if I can get those medium size jerseys I need to change some of the sizes on those 5 medium size jerseys.
Pants did not seem to be sized correctly as they did not fit and I own another pair of same pants. Not satisfied with leaving a message to receive approval for return and never getting a return call. Upon 2nd attempt to get return approval was on hold for over an hour. Was not informed that there is restocking fee when I requested return. Noticed this fact when I was reviewing paper to return merchandise. Overall not satisfied with product, customer service, or amount of money it cost me to basically try on a pair a baseball pants. Will not be ordering from this company again in the future...
The quality is amazing for the price. I chose the wrong size. It was too big. But that was totally a mistake in my end. I would order again.
Good website. Found fine garment. Right color. Perfect fit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members