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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very helpful, great price's, fast shipping.
I wish there was a description about the product, I wanted to make sure these sliding shorts had a cup section but there's no info... There shorts I ordered are way too big :(
Easy to use
Much cheaper than sports outlets. It makes it much easier for both of my kids to play on my salary.
Have ordered baseball pants from Epic Sports for the last two years and will continue to do so. Very satisfied!
Delivery it was a little bit late but excepted that everything it was ok.
Product just as described. Items delivered quickly. Excellent pricing.
Easy to order and delivery was early
Love my product, will order again if i need it, thanks!
My order was Very late because your shipping dept. wrote an incorrect address on the label; 1500 instead of 212. The poor elderly lady who lives at 150 (there is no 1500 in the neighborhood) took the trouble of delivering it back to the UPS store, but then got it delivered to her AGAIN! She kindly let me pick it up from her once she had the foresight to call your customer service dept and they called me, but without a correct address or a name to go on.
Great product, quick delivery, thank you
Great price for tee shirts!
Great site. Just gave you 4 stars cause I think the shipping costs are ridiculous!
The product was exactly what I needed. Thank you!
Good
I ordered a Molton volleyball, and was told delivery would be by 2/28. I was so surprised when it was delivered a week early on 2/21! Volleyball is in perfect condition for my daughter. And at a price that was not going to break the bank!
Nice quality for the price. Will see how they hold up over the baseball season. If they do well... we will order them again!
Thank you for the speedy service!
No issues, would purchase from again, easy transaction
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!