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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Satisfied customer
Great experience! Fast delivery!
Great price
Quick service, great product
Found just want I wanted and price was cheaper than what I had seen at stores.
The product and price were great, but the shipping and handling charges were majorly over-priced.
Very helpful
The order was received quickly and appeared just as described. Highly satisfied. The prices were great too!
Quality great price even better
Just as described.
Easy to order, quick delivery and I recommended Epic to other parents on our team! Just didn't love the shipping costs.
Quick and easy to find what I wanted.
Goodb
Great price, great product and fast shipping A++
It showed the items were in stock, but when I added printing, it showed that the merchandise had to be shipped in and the delivery date got pushed out by 3 weeks. Not happy
Ordered Jerseys and Hats for my son's Baseball team. Everytihng shipped on time and the order was perfect!
Some time when I order women shirt they send me a male shirt. This has happened more than once.
Website easy to use. Shipping was accurate. Good product good prices.
It was fast, accurate and on time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!