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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good selection of soccer equipment.
Awesome yet again.
Good price. Good delivery.
Sizing impossible. My second order where size is crazy. Cheaper to dispose than return.
Everything as promised and good quality. Fast shipment.
Lots of choices to choose from!
This was the best deal I found anywhere, hands down, and I received the order a day earlier than I anticipating receiving it. I paid for expedited shipping and even with that additional cost, the cost for 17 wrist coaches was less than I would have paid for them at a local dealer or anywhere else online.
This is the second order placed with Epic Sports. Very happy with the first order. Many more items on this purchase, will be interesting to see if everything arrives on time. Update: everything has been received. Very happy with products and pricing. Will definitely order from Epic again.
It was very nice but I had trouble setting up an account so I had to check out as a guest.
ALWAYS EASY AND AWESOME!
N/a
Product color was considerably darker than advertised, and after measuring as instructed, product received was 2" wider than expected resulting in elastic just hanging
From price, quality, to fast shipping...it can't be beat. Will order from Epic Sports again!
Because the wrong item was pictured, I purchased the wrong item and haven't had any communication for returning the wrong item.
The experience was fine, no complaints
User friendly website. Very fast shipping! Products were great.
Always have what I need and very fast
I did not give 5 stars only because I did not receive my order correctly, HOWEVER, I had no problems with Customer Service looking into why I received the wrong item and she shipped my corrected item out the same day and I did not have to worry about shipping back the in-correct item. The corrected item came within a day or two of confirmation it shipped. Overall I am pleased with the experience, but hope that future orders will be correct from the beginning.
No way to enter a coupon code.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!