On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Least expensive, easy, fast and reliable company
Although there was a lengthy delay in getting my order (manufacturer issues), Bryant provided amazing and immediate response and resolution to my inquiries and worries. Thank you!
Excellent customer service. Response time with phone calls great. The socks that 1 ordered run just a bit tight in the calf area.
Easy to use website
I paid for faster shipping but only part of the order arrived with faster shipping.
Top quality shirts at a reasonable price!
Epic Sports is great. Already used them a second time.
Happy with quality,price, and shipping.
N/a
Tried to call multiple times to order an additional two and waited ten minutes each call, also sent an email and didn't get a response.
Awesome-Got it what I expected to be
Very happy, fast shipping and easy to order online.
Finally found the red pants my son wanted/needed.its hard shopping for him because he only wants knickers and hates wearing long pants.
Delivery an quality was excellent
Great website
Great site and prices.
I received one item wrong color.
The service is good and deliver on time but just that item that came in wrong color
Good
Great experience shopping with Epic!
Good job
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!