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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything was very easy to find and very user friendly site
I did not measure well and the sports bottle carrier is way too big for my need.
Quality products at good prices
Products arrived early and look fantastic!
I will order more things soon!
I will share this site with others!
Excellent service. Always on time & at a great price. I would highly recommend them & will use them again.
Shocked that product and delivery were both awesome
My daughter loves her helmet
The hats look horrible one we received them with the embroidery on them. We emailed EpicSports and never get a response regarding our issue.
Well designed site
Nice and thank you!
They were big for youth size.
Product I ordered was great. Price was good. Was not happy with delivery time. Chose product to be delivered at a certain date and it was not. If your delivery time is not certain then tell your customers so they won't expect and pay for something that you can't deliver. This is the only time that you have disappointed me on delivery.
Great products- just wish you offered discounted shipping for larger orders and hoping you provide coupon codes to established customers. Also- if I remember correctly PayPal is not available. That is usually how I make my online purchases.
Quality and price were good
Speedy delivery too.
Its always a great experience. Great product fast service.
Very easy. Lots of selection.
I like what i see but i would like to pay with paypal in the future
Ive been trying to get in touch with someone since my last order... the last order had brown stains. They were put in a box with no plastic wrapping to protect them and they had been rained on. I had to wash them. The second order was way better, they were wrapped in plastic. I just had a hole in one shirt, as far as I can tell.
Quick and easy
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!