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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Limited selection.
Epic Sports never disappoints.
Good sale and quick delivery.
I always order from epic because the prices are the best.
Being that this is my first time buying anything from Epic I am very pleased with my purchase. The only thing I did not like was paying for the shipping.
Epic sports always has what I need!
Have ordered twice now, will return
Product was as advertised and quick shipment. Randel
Everything is great except the slow packaging/shipping.
Ordering was fine, received timely, knee pads were too small, spent three days trying to get return authorization. Hour wait on phone, says it will call you back at your same place in line... still waiting.
N/a
Great
Easy shopping, I received my package 1 day early. I have had excellent experiences shopping from epic sports.
I've used epic for several team pant orders. Always happy with order!
Great. Web site very easy to shop
So far everything is good to go!
I have always had good customer service and good quality products from Epic Sports when making purchases.
Hd
Good prices, good stuffs, very good over all
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!