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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Just what I needed. Thanks
Good pricing and fast shipping! Always a pleasure to do business with! The website is easy to navigate and what I need is in stock always. I've sent many friends to this website and they always say how awesome it is to find so many styles of hats. Thanks Epic Sports for being EPIC!
Ordering process was quick and painless... Prices are very reasonable and the quality was great. Have already placed an additional order and will continue to use this company in the future.
Horrible customer service. Cody the manager is not out to be a problem solver, just a problem. I ordered an item for a gift and after some issues with trying to get tracking info and the questionable rules between Easton and Epic sports-a long trail of emails back and forth between Cody and my family ensued. He was everything but a help, and in-fact quite combative. Will never do business here again and will spread the word on the poor treatment. Grade F-
Personalized backpack for half the price of other stores I checked. Item arrived earlier then expected.
Very easy to locate and order items.
Was easy
Top notch customer service I received product sooner than expected will continue shop at Epic
Loved it! And it came in 3 days!
Quality at a great price. Products were purchased for my Grandson. Finding a bargains, makes it affordable to find extra little surprises for me to love on my Grandson with!
Easy find
I use epic sports because of the easy and quick ordering and delivery. I have never had any issues with anything I have bought through yall
Good price, good quality, fast shipping
Great prices...looking forward to getting my order
Easy and quick. Very simple ordering process. Product was a great value.
DOPE
Yes I'm happy with the product, however when I selected 3 day shipping, it took a whole week even though I paid for 3 day shipping.
Fast, efficient service. No problems whatsoever on ordering or receiving my product.
Quick and easy ordering, like seeing colors as choosing
You had exactly what we needed at just the right price. It was so easily to you. As a busy coach this is much appreciated.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!