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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Your return policy is pathetic, 20-50% refund off actual cost - RIDICULOUS! Will never shop
Epic Sports again - it should be 100% return policy.
Great service and offerings of products
Not complain, cheap price and good quality
Shipping cost is the only complaint I have. $15 base shipping fee for 3 pounds. It might be the going rate, just seems high
Biggest issue I had was the cost of shipping
Great Very happy.
Great price on spikes and keys.
Great experience. Will use again
Epic Sports is really good, but could be great. Truly Awesome inventory and super competitive prices.
You need to standardize your shipping cost. I'm sure you can offer an expedited option but the majority of customers would like 1) a flat rate 2) to see it before check out, especially if they are logged into the site. Shipping should be free after a certain spend threshold (spend x, get shipping free) to encourage clients to hit your desired per order dollar amount. Nobody likes paying for shipping, and I mean NOBODY, especially the younger generation. If I know I'm close to qualifying for free shipping, I'll order more to avoid paying for shipping. I order a TON of stuff online and $11.40 for two light weight jackets felt wrong. It's the last thing I saw in my transaction and it kinda stung.
Other than shipping, keep working hard!
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Everything was fine once we got the corrected size in.
The phone system is the reason I don't shop more at Epic. I stayed on the line yesterday for about 10 minutes (said I was #7 in the que and had a wait time of 17 more minutes). I left my number for my place in line and got a call 4 hours later (7:00 pm) when I was out eating dinner. I think you need a better system or more people answering the phone. Otherwise my experience was very nice.
Shipping seems to be very expensive.
The sizes are not as clear between men's and youth.
The embroidery on hats we're schetchy.
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Everythimg is good
They socks did not look like the picture online
Products are great but shipping prices are very high for small items.
Order was delivered on time. The item order was perfect.
Ordered twice from Epic Sport and both times they have what I wanted with a great selection and shipping and receiving was not an issue! Their Prices can Not be beat!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members