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EpicSportsReviews 30,487

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
268
quality
252
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211,116 reviews

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California
1 review
1 helpful vote
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DO NOT WASTE YOUR MONEY
June 6, 2022

I recently purchased two discus from this company both show up damaged. When i went to return them there was no pre paid return ($16.00). Once they got returned i was charged a ($13.00) restocking fee. I am confused at this point because you are going to restock damaged items. Do not waste your time or money with theses scammers there are a lot of better sites then this one. TOTAL SCAM

Date of experience: June 6, 2022
Nebraska
1 review
0 helpful votes
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Great service, great price, wide selection
June 6, 2022

Our soccer teams are always looking for fun socks for special events and tournaments or to replace uniform socks throughout the season. I always shop Epic because of the price point and because the service is awesome. Shipping status is accurate and deliveries are pretty quick.

Date of experience: June 6, 2022
Colorado
1 review
1 helpful vote
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We needed jerseys by a certain date. Our order status shows in progress with the past date. Customer service is terrible and closes tickets before an agent even responds. I'll change this rating if they overnight my order.

Date of experience: June 4, 2022
Michigan
1 review
0 helpful votes
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Fast and exact
June 2, 2022

I placed a small order for about 25 ball caps in various colors and designs and received them quickly and order was correct. Will use again for large orders.

Date of experience: June 2, 2022
Colorado
1 review
0 helpful votes
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Great Product
May 31, 2022

Shirts were as advertised and of great quality. Definitely would buy again and highly recommend to any professional needing this style clothing!

Date of experience: May 31, 2022
Minnesota
1 review
0 helpful votes
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Dang
May 27, 2022

Need to keep more in stock or remove the shirts and post only sizes avaliable get hopes up and don't have sizes

Date of experience: May 27, 2022
Ohio
1 review
2 helpful votes
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Game Day
May 27, 2022

Game ball came on time to start a game. Rocking the net with a perfect NCAA game ball. Winning! Score is close but game 5 is awesome

Date of experience: May 27, 2022
Michigan
1 review
0 helpful votes
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Jerseys received within just a few days of order. Quality was good and just what I needed for a grad party. Follow up to ensure delivery of product was a nice surprise and speaks to their customer service.

Date of experience: May 27, 2022
Ohio
1 review
1 helpful vote
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The company seemed responsive when I placed the order, and I was pleased with the quickness that the order was filled. Unfortunately, the order was not complete and this is where the problems start. There is no way at all to speak to anyone at Epic. They steer you to an online chat which is automated. Even if you call the toll free number and get through, they tell you it is for orders only and direct you back to the online chat. So end result nothing gets resolved. Work with a company that cares about their customers and has better customer service.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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Non instock items can delay shipment
May 24, 2022

Great products, great price. Customer service was helpful in explaining what my shipping delay was caused by. I was able to cancel a few sizes of items to expedite my order.

Date of experience: May 24, 2022
Florida
1 review
1 helpful vote
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One of the best suppliers for blanks!
May 24, 2022

They have availability when no one else does. They don't offer free shipping but their prices are lower than major distributors and there is no amount required to get their lowest price. I had the opportunity of using their chat for customer service and the response time plus knowledge and politeness was impecable. 100% recommended!

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Great Transaction
May 24, 2022

So easy to order online. Shirt came faster than expected. Looks great and love my new shirt.

Thank you!

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Socks
May 23, 2022

I ordered lime green and black socks, and most of them were, lime green and black, however there was 5 pair that were neon yellow and black (same design) but can definitely tell the difference when the people are out there on the field.

Date of experience: May 23, 2022
Pennsylvania
1 review
0 helpful votes
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Great item for workouts or casual wear. Look great, fit great. Quality at a fair price! Will buy more!

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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These jerseys were purchased for senior night to distinguish the seniors from the rest of the team and the team fell in love with them

Date of experience: May 19, 2022
Virginia
1 review
0 helpful votes
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Team bags
May 18, 2022

It didn't take long after i place my order for me to receive my bags. The ball team along with the parents love them

Date of experience: May 18, 2022
Tennessee
1 review
0 helpful votes
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Fast service, superb product! I've ordered tshirts for reunions, girl trips, etc. SUPER EASY! Love this company!

Date of experience: May 18, 2022
Georgia
1 review
3 helpful votes
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If you're going to order blanks from them, do it all day. If you're going to order jerseys with any numbering or lettering, DONT DO IT. I ordered 11 jerseys with numbers and lettering. Right out of the bag lettering is falling off. Not worn or washed. I contact epic and their answer is, it happened. Nothing else. They have instructions on how to attach the lettering on the jersey. If I had to do it myself I wouldn't have paid them to do it. Complete trash of customer service.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Worst experience ordering online ever. Biggest cluster f$&k operation since sports authority. Ordered a 5-6 basic order. Took nearly 5 weeks to get, once I did get wasn't even right. Their customer service if you want to call it that is via chat online. Pretty sure it's automated. Save yourself the headache go anywhere else. Will never order from the outfit again. I've been ordering online for nearly 25 years, and this is by far the worst. As I said in the headline if I could've given minus stars I would've but it wasn't an option

Date of experience: May 5, 2022
Bahamas
2 reviews
0 helpful votes
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Fast Shipping!
May 2, 2022

The selection is huge, the prices are great and the clothing is of great quality. Just needs to be able to place orders internationally or be able to use Paypal.

Date of experience: May 2, 2022