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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was a fair experience
Shirts are on the bigger side, but overall, I am quite happy with them.
Fast and great price point! Thanks!
Shirts were great for the fishing trip I took. Cool and comfortable.
Great over all ecperience
My overall experience with Epic Sports was remarkable!
Shipping is very high...
Pretty easy and simple.to navigate the website.
Products came after expected delivery date, and the quality of the shorts was ok, but the material was very thin.
I am pleased with most of the products. A couple of the cotton shirts were itchy. It is trial and error to find the stuff I like.
Shipping costs too high
Excellent experience with first time purchase. Delivery was on time and excellent customer service. Professional and helpful in answering my questions.
Very good experience. No issues whatsoever
N/a
I got the wrong size ball caps...no use to me
Experience. Was good. Shipping a lil. High. But good.
Products came small, need to return/exchange for a larger size.
Quick, easy and satisfactory
Good variety of choices
Great product
I ordered some shorts for my son but they were the wrong size and I would like to know can they be exchanged? Finally they were too thin.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!