From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Easy, good selection. Tea seems to be high quality, second order.
I found the tea I wanted. My only complaint is that when putting in the search for decaf tea it brought up regular tea also.
I have been happy with everything I have ordered from english tea store.
Ordering this tea set was simple process. The set is beautiful.
I get prompts from other tea purveyors all the time, but English Tea store is the only one I end up buying from in the end. I find their prices fair and their selection strong. The shopping experience itself is easy and clear, and the shipping is always on time.
English Tea Store's shopping portal has always been easy and pleasant
Teapots are very pretty and very reasonable price.
Easy to use the website. Purchased many tea pots from this store. All are great prices and very good quality
I have not made the tea, yet, but it arrived quickly and looks great!
Lots of variety of items to chose from. Decent prices.
The tea has been great so far. These are a great surprise!
The purchase was handled professionally and in a timely manner. The products are exceptional.
Loved my order. Packaged well! My purchase was given as a gift. The recipient was very pleased!
Excellent pricing and quick shipment. Sections are much better and all in one place.
Really great product and is as website promised. Thanks!
The English Tea Store's website was easy to navigate. The processing and delivery were quick. The communications from order acknowledgement/confirmation to delivery follow-up were good, concise, and appreciated. Thank You!
My initial order arrived quickly. One item had been damaged in transit, but was replaced within a few days. Excellent products, shipping speed, and customer service.
My order was placed and received in a very timely manner and I love the Buckingham Palace Garden Party Tea! I liked the different options of what kind (loose leaf or tea bags) and the price was right! I prefer loose leaf but because I am the only tea drinker in our home, I can't drink it fast enough, I ordered the tea bags and the taste is just as good as loose leaf. Thanks you for offering this tea!
The prices are the best and every item I get from the English tea store is awesome! I'll keep coming back plus the shipping is so fast! Love love love!
The box it comes packed in will become a permanent part of my household... and I will have so many hours of tea and friends -- all those tea bags and all those choices!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review, Fran! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Have you heard of our Tea of the Month Club? It’s a great way to try a variety of our products for a very low price and we always include a free gift every month! You can check it out here, https://www.englishteastore.com/subscriptions.html.