EngineerSupply has a rating of 4.8 stars from 2,511 reviews, indicating that most customers are generally satisfied with their purchases. EngineerSupply ranks 279th among Industrial Supply sites.
Engineersupply.com has a wide variety of products and a great price. They are very easy to deal with and they have a wonderful website. I received my products 2 days after I purchased them.
I will continue to purchase additional products from engineersupply.com in the future.
Like I stated before, someone just forwarded me the link w/the item they wanted ordered, I just ordered & paid for it. I am not using the item, so have nothing to offer. It was fast, easy & convenient to order on line.
The item remained at the loading dock nearby for a few days awaiting delivery. We could see the status online but the freight company didn't contact us. We contacted EngineerSupply directly and they got us in touch with the freight company.
It was a Friday before Labor Day weekend, and we hoped to have the item prior to the long weekend. The freight company wasn't able to deliver it until the following Tuesday (we are at a residential address, and I know that's not usual for your customers).
We decided to pick it up ourselves from the freight company and all went smoothly.
Customer service, product, and price were great! Thank you!
I am very pleased with the 24x36 filing system I purchased. It's perfect for storing blueprints! It was fairly easy to assemble and it was delivered in good condition and in a timely manner. I would buy from engineersupply.com again.
I called; phone was answered quickly to ask a shipping question. Customer service rep. Answered clearly and courteously.
Then I called again:
The staff are really nice; after we had replace an out of stock item over the phone.
The product is great: strong and big, and the price is right.
Company had the item I needed and was easy to work with. Customer Service researched a product question I had about measurement units in order to confirm that the device could provide needed readout. Online ordering was easy and item was received in an acceptable time frame.
I did receive the package but somehow i typed the address backwards, what? Oops, so i need to go into my account and fix it. A nice lady brought into my office that had it delivered to her address.
Thanks
Very good site. Smooth and easy and the guarantees and shipping are top-notch. The shipping process was phenomenal, much faster than any other seller I researched. I needed a quick turn-around and a great price for an immediate transition to telecommuting, and EngineerSupply exceeded all expectations!
Very easy to order and checking out was quick and easy also. When we received our product it did not work and we still haven't received notification on how to return the product to receive our money back, delivery time on exchanging the product takes to long so we found the same product from a vendor within the state of Maine.
I always get a good response. Sometimes I found using the search facility a little cumbersome because you can't use any filters to narrow it so a search gives you way too many items to search through.
Engineer Supply has been professional and their website was very easy to navigate. Ordering was easy and pricing for the item we were looking for was right in line of what our budgetary requirements were. We received our item quickly and in good order.
Thank you very much.
I gave you a four star rating because it was an easy website, I will rate you again after delivery. Great job, received what I ordered and the price was excellent, delivery was prompt and packaged safe. Thank you!
So far so good. This is my first time shopping at EngineerSupply.com
I'm very pleased with the process and the time to process the order and receive my measuring wheel. I wish I had heard of you guys earlier!
Pleased with efficient website. Displeased that when clicked on an item and thought it was one price the price went up with the addition of the rod when I thought it was included with the price. Was still competitively priced. If a quality product will be satisfied. Thank you.
I was happy with everything except that when the the vinyl drafting table cover was delivered, the box was bent and flattened in the center, and although I've left the cover on my table for several days, the cover is distorted in a series of raised ovals spanning the entire length of the vinyl sheet, and they still have not "relaxed" at all. I will be happy to send a picture of this if you respond by email. As it is, the vinyl cover is not usable, and I think the item will need to be replaced.
Best price around! Very satisfied with getting a call to confirm I placed the order and confirm delivery. We placed instructions on the package NOT to leave on the doorstep but it was left there. I'm thankful it wasn't stolen! This is a rough part of town and we left those instructions for that reason. The sales person agreed and placed the message but the Delivery Company personnel did not comply.
You do little or nothing to describe the items I just bought.
You also do not make your warranty/return policy noticeable.
You could also encourage people to write reviews.
Reviews are the reason that I shop at Amazon.
Also their return policy.
The quality of the product I received is first class. It is professionally manufactured to high standards.
It functions beautifully. Normally I would not take the time to write a comment but here I would bet the culture of your company as a whole reflects the same as the product. So good for you and thank you.
Finding the product was quick and easy online, I was looking for a 24 x 36' vinyl chart cover for our marina application. But the hiccup came at check out. Somehow the quantity of two got put in and at the end when it said check your order, or review your order, It wouldn't let me edit the quantity. So I had to go back out to the shopping cart, edit the quantity, come back in to check out, and re-enter my credit card info. That's just time out of my day I didn't appreciate wasting. So you'll see in the next block what you can do better is let people edit their order at check out.
Now that I have the cover I'm a bit dissapointed that the closure gets little bumps in it - even when I SUPER careful I just cant get it to close 100% correctly
I believe this is one of my first order with EngineerSupply and the order process went well. I will be able to judge on how this purchase and quality of the product of the item which I have ordered today, after I have receive my order.