EngineerSupply has a rating of 4.9 stars from 2,510 reviews, indicating that most customers are generally satisfied with their purchases. EngineerSupply ranks 3rd among Industrial Supply sites.
All experiences good. Glad you are there when I need you. :)
Great customer service
So far so good. Ordering was a snap using a government PO.
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I found just what I was looking for for a very good price. Easy checkout and my product is good quality.
Quick and easy
Quality products easy to use site.
GREAT EXPERIENCE. FAVORABLE.
Great
This was our first time using Engineer Supply and everything went smoothly.
Great
Slow shipping.
I actually at first only received 1 pair of scissors out of 10 and had to call to find the rest of my order. I finally received the other 9 pairs on 6/04.
Pretty typical so far as most online ordering goes.
Nice and quick.
Great simple way to place order; good presentation of product on internet; price is the lowest I have found.
Called the company and spoke to a very informative and helpful rep. Who helped facilitate our decision on what would suit our company best.
Best price around! Very satisfied with getting a call to confirm I placed the order and confirm delivery. We placed instructions on the package NOT to leave on the doorstep but it was left there. I'm thankful it wasn't stolen! This is a rough part of town and we left those instructions for that reason. The sales person agreed and placed the message but the Delivery Company personnel did not comply.
So far, our experience has been good. Easy website to navigate and shop from. However, i received the shipping and tracking email the day of arrival. We almost called customer service because we were afraid that it hadnt shipped and we needed it. So more prompt and timely emails would save your customers worries. Thanks so much.
I called and spoke to a lady whose name begins with a "T." She was very helpful and answered my questions knowledgeably.
Because my item was a special order, I was told it would take 4 - 6 weeks to arrive. It came faster than that, which was appreciated!