The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I don't want to be contacted. You were to tell me if I could get solar for free. No need to call
Is there anything else you want to do for a matter of fact I can get it
I am simply looking for information. I would like to look into solar for my home.
The cost of Ameren is out of control.
Okay experience.with the website, although i have no information.
Well done, excellent.survey. Well designed questionnaire. Essential information was requested.
We are excited about the opportunity to work with you and lower our bill.
Unanswered questions about is social security benefits count as income
So far so good, I'm looking for possible solutions to reduce my electrical energy, so far I have not found the answer?
I hate getting calls before 2 PM in the afternoon. So please dont call before then.
Basic questions, simple answers, didn't have to strain my brain
Quick response to my question about my phone 📱. Good connection e.
How much will I still have as a monthly bill? And for how long will I have to pay for this?
I wanted cost which your site said a quick survey now ill get lots of emails and calls that i do not wish to get. Just wanted to know install cost in my region.
I see lots of things that say I should go solar but my wife thinks it isn't worth changing to solar
Looking to install solar panels and windows and charging present electrical system
I need to know if I qualify for the program I'm a senior citizen the energy bill is to high for me
I'm not looking for insurance but solar info. Please send solar info.
Quick and easy!
Quick and easy!
Quick and easy!
Quick and east!
Wow cool way for me to get more spam need more panels need more inverters
Premature and overly assertive, requiring more of my time than I am ordinarily willing to provide. However I am very interested in having solar installed and operational by the end of the year.
I'd like to see at least 3 options so I can research their ratings before I commit
I don't like it
I don't like it The way it popped up for feedback