The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
All questions no answers. Tell me how. To accomplish. This.
Need to know cost for me to go solar. I'm a widow on a strict budget. If I can't afford it I won't be able to do it.
I asked if solar was available in my area code. I did not ask for a sales call. I will not purchase anything from you.
I am a widow who has to pay all the bills in home. It is hard to shoulder such a big respondibility
Don't know if I can get the same bargain price due to having gas for heating and water heater
So far but its been a minute and nothing is happening lol it hasn't been long enough to be determined
OK I don't have any thing right now to say l waiting for this the next bill
My home is a manufactured home am I still eligible I use date for my electric power
Very friendly, knowledgeable, and quick responses. Nice to interact with some friendly people.
Doubt i can afford it or husband would agree. They should be using it to heat the community pools in village green
Great service if it's for real, thank you, hope you can help. Will be greatly appreciated. If it helps, you will get another wonderful review from me.
Thank you
Lucy Martinez
It's a little expensive, so far no problems. Have not had to make a claim.
Would like more information prior to them blowing my phone up
I need help with my power bill so far so good and I'm in need of help with power bill
You are offering energy savings as a catch, but then push home insurance?
All lies, BS. I received a lot of phone calls one after another. They all playing games, nothing free, not even cheap. Falls and tricking advertisement.