On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I just want to know if my zip was eligible. Now I will get a raft of annoying phone calls
Good I have a medal roof can I still get solar panels?
We lose power at least once a month. Our energy cost has nearly doubled in the past 12 months.
Simple questions to answer, hoping to receive information that will be helpful in deciding if solar will be a savings or not!
You all ask for too much personal information just to give a quote. For someone who is merely curious about solar energy, I shouldn't have to give out so much information.
Ok, no prices listed on website, instructed to wait for customer service rep to call. I work nights and waiting for a rep to call me doesn't work well for me.
No one's been able to help me with getting solar panels.
It says its to find out if your in an area that is granted rebates not to sign up for sales harrasment
I hate when adds a just give me your zip code and will give you a quote and then you have to do 15 million other things I don't want someone to call me I just want to know if it's available in my area
My service has been a big bomb in my money bank. But in 2 weeks it all changed. This is one of the top 10 I would recommend. Thank you for this awesome deal.
Bait and switch "we wont mail you" next step our person will call you AND never showed savings. Waste of time
So far I have liked the information provided about energy efficiency and savings.
Program shifted me to an AI that asked if I was the owner at an address I did not enter in the information, then hung up.
Will someone contact me about how it works will be by email
This seems as a scam. You advertise a government program but the form and result has nothing to do with it
My experience is fine so far. Depending on what I'm told I guess
Due to age and monthly income it would be a blessing
I don't think I can get this because l have a flat roof?