Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It helps to know that there are more ways too help the high cost of electric.
Haven't gotten all that far. It's ok from what I think I'm waiting for.
Don't need to be contacted, wanted information only
Very Interesting, I had no idea how the solar system worked until now.
Very interesting and I appreciate being approached to possibly help me save money
I have got a call already after giving my number that is positive
They said my info would be private but I started getting calls instantly
Still don't know anything. Only answered few questions.
No experience yet. I'm still waiting for the call, o. K.
Good and somewhat informative. Peaked my interests.
Saving money and energy is what I would love to do
My Georgia runs about $130. Higher in the summer months
Treated well with respect good information. Thanks
Very easy to check you out. Now lets see how much?
Okay I was struck by most recent highest ever energy bill
Proponent of saving energy. Already use heat exchanger for over 10 years
Great Idea, to check into with the high cost of electricity
I love it this is excellent keep up the great work
Not able to do it. Have Clay electric, thanks for your time
If you don't contact me by phone I will be pleased
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members