Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
If you don't contact me by phone I will be pleased
Ok too many questions after I've completed the survey.
The experience has been a wonderful fantastic joy. Thank you
I asked for a Spanish speaking person on the phone, and they left me hanging.
It sure would be nice to have a resent light bill b
Ok because I don't have a salesperson pressuring me
Quick and informative to use this site. I would rather have a phone number.
I have yet to speak with anyone. Too late tonight. Tomorrow will be OK, inthe morning.
Great experience on this site. Looking into solar energy
Only my info so far not much about the solar roof install and savings
Tired of getting the run around. Just email a quote
Just wanna go solar and get relief from my electric bill
With it being a weekend need information from contractor that may call during regular work hours.
Very inclusive info and no at least ballpark estimate
Interesting but you're getting obnoxious and pushy.
Many thanks for the useful information on this new venture
I'm looking at saving money, hope i can get a better offer
To apply for the assistance online is nice and easy.
Didn't get a chance to see results stars popped up in the way
So far, very good! I do not want to be disturbed by phone calls.
Thank you.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members