Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
This question is annoying, and not needed. Move on!
Looking to hook me up with an installer instead of providing information
I am tired of ads that promise something to get my phone number so someone can call me
In my opinion, this is the most useful and concise option
Haven't read enough to make a decision so far. Still waiting
I don't know enough about this service to form a true analyst.
Would rather be sent quotes do not like phone calls
No quote just takes my info, sells it and then says they will be in contact. Predatory
I continue to receive too many calls from solar companies.
I just wanted a quote not having to put in all kinds of personal info
Glad I could get some information without having to make an appointment and meet with someone.
Fast And simple process to get connected local solar roof installer.
Interested to find out about potential savings with solar... energy bill way too high!
My experience very simple the response were quickly.
Confusing… didn't know what to expect. Resent the trick of getting my phone #
Very easy to complete information required,, even a 86 year old man can do it.
Needlessly asks for email and phone # before quote
Hate having to put personal information about phone number and email
Haven't tried the savings yet need to know if I qualify
It helps to know that there are more ways too help the high cost of electric.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members