Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I have given you access to invading my privacy with nothing in return.
Not sure Just open the site up. But it looks like a real nice thing. Wish I knew how much?
Fair awaiting more information without needless interruptions.
This is like all advertisements. Advertise on down, no cost horse poop
Don't know anything about this, so I'm giving it a 3
No real Information provided, seems to be just a sales pitch.
Good experience, looks like Randolph Electric is working with solar companies, right?
Don't really have an opinion yet. Would like to know more
Worry about scam. Disappointed regarding the need to require my personal address, phone" etc.
Okay I didn't expect to give you personal information.
Why would you ask for a survey when nothing has been discussed. Unprofessional.
So far very good but I'd have to hear a lot more about solar energy?
Thanks for keeping the 'we won't nag you' promise!
Undecided so far... need total financing... not interested at this time...
Get good experience thank you I hope to start saving
Ricky from Sunpro Solar called and will call back in a few weeks to set up an appointment.
Please type a quick message about your experience so far
Great so far. Even though my bill not crunched yet
A wee bit confused but I think it's looking better as it continues
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members