Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Been trying to find out something for a while now! I
No breakdowns, low monthly power bills, my small unit powers water heater.
No actual information is given to get a quick estimate.
I would have preferred if you listed the zip codes rather than a sales pitch catch
Quick and efficient. No rates to discuss or look over though
Too much information asked when initially told all you wanted was a zip code.
No further opinion since not sure where going with this information
How long will we have Electric service at our house?
Ya said you would se if i qualified first? Zip code yes or no
Would like to talk it work.
Because of the advertise
Don't know have had several were coming out and never showed
Repeating the message but each conversation says I have too much shade.
This is to short of an informational video for feedback.
Great-informative-helpful with possible near-future changes
I'm interested in solar panels and what may be available.
Easy entry and rapid reply directions are found on this site
The experience has been very greatly appreciated and look forward to seeing you
Good but Will need more precise info from the actual provider.
This put me in touch with only one solar facility & they are expensive
Well lm waiting for an answer from the solar people
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members