Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Great if I could get a solar panel installed for no cost to me.
I don't understand how you can receive solar power panels for free
It looks great. However my electric supplier is a co op How will that work?
So what is my eventual cost of getting that put together
Waiting for information people already calling don't want to talk yet
Nice. This would really help me our, to reduce my energy bill.
It's great. Fantastic quality. We use it every second of the day.
Show me the money and then i can give a review other than neutral...
Awesome thanks. I would love more about savings. Please contact me
Your site indicated to solicitations already received 3 calls.
So far it's been easy but haven't really learned much yet.
Good experience I like the idea of clean energy it better for environment
OK so far. I would like more informations about the costs
I want more information about what can happen now to lower my power bill.
This was for a free estimate, it hasn't demonstrated to be any estimation of cost
Would prefer text or email over phone calls please
I just want an approximate cost, to determine if it in my budget.
I don't request any panel heating program and the system signed me up!
I'm very leery of anything I have to put on email.
Do not trust anyone or anything over the phone anymore... too many scams going on(elderly) mostly.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members