Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
So far everything is going well. Haven't spoken to a live person yet.
Waiting to see what you can tell me about the bills
This will be great savings and good blasting Mr Biden
Interesting I really didn't choose anyone. Just following the prompts
I have no opinion yet would like to know more about Solar panels
I am waiting let's talk we want you guys to stop by and start the work.
Fair but still on the fence about product and costs
It was simple to go through and you know what im talking about,?
Very informative.
Do not like the personal questions. Don't trust your assurances.
Website says here is your savings quote but goes back to installer will contact.
I'm looking forward to a estimate on how much this cost
I feel this was just a way to get personal information.
Little bit uninformed about what it is before you get our information
It is easy to find out if the company service your area
All I've done is answer the same questions every seller asks for!
Please just email. Do not hound me with excessive calls. R
Unclear on how things would fit in to existing set up.
This is quite neat. I'm old but easy to understand
Seems very productive but is too early to be sure.
Quick efficient response and helpful information regarding solar installation. Thank you!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members