The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Overall experience was great. Very satisfied and thoroughly reviewed. I have all the information I need to make my decision. Thank you.
Well, I'm still waiting to see if I qualify. That would be awesome if I did!
1000 sq ft garage with full sun if this could work. Could that work? Are you able to do that?
It was good a experience for me.
I found that it was a little bit easier.
It was good. I had score of 565. Can't THINK of any more things to say.
Very excited to find out if I qualify. I really want solar, and I want to get recommendations..
I haven't done anything yet! Maybe I'll get something going yet.
No problems at this time. We are satisfied with our service. Thanks anyway!
Only questions so far. I haven't talked to anyone yet. Waiting for text.
So far so good. Ga.Power really trys to help me as I'm always struggling on minimal Lincoln. It's very important to me!
Can't wait for the call!