The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I want online quote only. Dont need salesman calling my phone every 20 mins
Easy application.to see if I qualify. The savings sound tremendous.
I provided all of the information so far and you have not told me anything about if I could receive solar panels for free
I want to know if I qualify...not a dozen calls from all different installers
If we can get it I would be more happy because I tried with one business and they said they couldn't do it I live in a mobile home a manufacturing home I mean we own the home but not the property it's on a jack stand am I still good let me know
I saw that the government will pay for the cost to switch over to solar energy
We have a mobile home and unfortunately Blue Raven was the only solar co. That contacted us. They don't install
On mobile homes. Do u have a company that does?
It is ok so far. Just learning more about your business. So far so good
Few yrs back I got Solar and never got money. It doesn't work. I am still paying high bills besides the solar/roof bill 45 thou. The solar people disapeared so I have no help. Trico even turned off my power because it was over $500. Help me I am 74 and no one to help me.i pd Trico and now my other bills don't get pd..
Answered phone, no one was on the line. I have equipment. Looking for an installer
It's going good but you don't seem to think I need some time to answer some of your questions.
So far so good, all I want is a quote, the total amount that would be do.
Easy to fill in the info. What I don't want is to be buried in calls or someone showing up at my door unannounced.
Curious to find out what it costs 🤔 and how long it will last.
Sounds good
Duke energy is a great electric co very dependable
Working fast. Making fast decisions. Looking forward to the quotes.
Good This has been confusing and. Puzzling. I need a help on lowering my power bill.
You have my interest up. Wondering what my cost would be and when it might be available.
It was painless and quick hope the sales people are quick and friendly
I have been told since my condo is a 4 unit connection I am unable to get solar
Phone call came from Solar America before this was even done- too fast