The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It was painless and quick hope the sales people are quick and friendly
I have been told since my condo is a 4 unit connection I am unable to get solar
Phone call came from Solar America before this was even done- too fast
Bla bla bla bla blaaaaaaaasssssssw. Bla hhhhhhhhhkkkllluuuuu
Looking for info not appointment...looking for info not appointment
I did not ask for calls. All I wanted was to see if my zip qualified.
This is my third to fourth attempt to getting solar. The hoops you have to jump through are relentless and the finances suck and have not yet found a program to help help this poor widow.
Easy, I want to know much more about your service and offer please 😜.
Well I've been trying to get solar a lot of them are scams I hope this is not another scam
I'm not looking for a home insurance quote! What happened to the solar quote!
I am still waiting to talk to someone about the options available for new customers
I don't have any experience with any one yet.looking forward to see a good offer.hopefully hear something soon.
We are very interested but need more information because we are on fit income
Waiting for quote - so far so good.am Could be a good idea.
Interested.
No one calls me back also I live in Missouri and I get offers for Illinois and can not Block the adds and callers
I live in Missouri not Illinois! I do no live in Illinois. I am interested to find a program in Missouri that pays for installation!
Sounds good but need to see a Contract. And what's the price for kilo?For how many years.it sounds good so far.
Great great great great great great great great great great great great great
You should ask after I have learned something from your site.
Peace be with your family today I hope your day goes better for them and you have fun today