The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It's was really fast and easier and I'm waiting the next step
You ask to many questions that are not related to solar power on my house.
-you need my name
-you need my email address
Just who is fishing who?
Efficient professional production. Addresses the issue of cost
Not even time to rate
I haven't even got a quote yet
I think this feedback is asked way too soon
Very easy to fill out sections and personal information easily shared
Okay just waiting for a price on the solar panels and then I decide
Y'all said you can get a quote I don't need a whole lot of people calling Me or texting Me y'all message said Government program free enter your zip code do I qualify
So far, so good. Just responding to emails, and I want to find out more.
Don't know how I can pay for any of the installation at all so now what
My experience with this advertisement is excellent 👍very good
Ok, what would you like me to add,haven't
Showed me anything on what cost to me.
You folks are very awesome it would save me a lot of money just to be honest
So far so good, looking to be independent and save money! Should me us a peace of mindset
I figured you were going to start calling me that's why I was hating to do this you say it's a free estimate bulk$#*!
Had panels installed and want the $30,000 that Florida government is offering for installing solar panels.
Not pleased with your system. Card declined each time. I then gave up.
Excellent easy to use and very well done.the only thing I would change is that the need for this amount of characters is to exsessive
So Far so good! The rest is yet to be seen! I hope it will be Real good!
Its been very simple but so far have not signed up for the energy reduction program
Need to save money n bill way to high. Being on disability hardly afford bill or food