The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Okay you have not done anything to impress me yet get down to actual money.
It's OK. Simple to fill out, but can not go back to correct. My cat was helping me, and my first name is incorrect
Too many contacts for same info. No bids shown yet. Am dealing with two companies, one from this matching
Did not pick up phone to much phone today, so I did not answer the phone
So far, very good. My Entergy bill has been too big for an 81 year old man with serious heart issues. It has taken me all summer to catch up. It is my highest bill.
I think you should have the option of getting an anonymous online quote without entering your phone number or other personal info.
App is User Friendly, availability in our area and installation on home is fast and reliable per information provided.
I'm only wanting to now if I should add more I have solar up there they said that would be enough I didn't it was.
Too much personal information is requested up front to get a quote.
So far……so good. We have owned this home
Since 2018 and interested in making it more
Efficient. Thank you!
Solar energy are great for the environment.clean energy for all
So far so good but could you text us instead of calling we have a very poor signal here we are not directly in la pine we are south of la pine
Not full rating because in the begining if you say if my bill is $251 with solar will be 415 this is big scam, because i know it will not be the same. And if you do than go ahead i will give full 5 star.
I would like to thank all my wonderful supporters out there who gave so much of their time.
I am not paying for solar I don't have any money to pay for solar thank you
Do not want on roof! Winter months are high. All electric. Want ground instillation. Please call verses e mail. *******527
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I don't want any cost to me for installation or cost of the solar panels and no hookup fees totally no cost if I let them put on my roof
And the $ 30.000 credit for installation of solar panels
I haven't had much experience yet w any solar company I'm certain it will be fine
My energy service is very reliable.
I have not experience any blackouts